TDS Commercial Cleaning Serivces

Cleaning FAQ

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TDS Commercial cleaning services cover west London and Surrey.

TDS Commercial provide a professional cleaning service for homes and commercial properties, including one-off cleans, end of tenancy cleans and steam cleaning for carpets and soft furnishings.

Yes, TDS Commercial is fully insured.

We feel no written guarantees are necessary, at the end of a clean if you are not satisfied, neither are we! We will not leave until you are fully satisfied with the service we provide.

Yes, we can provide references from our current customers.

TDS Commercial cleaning staff are interviewed at our office to ensure the suitability of the applicant. In addition to that we require cleaner staff to provide us with verifiable proof of identification, address and two references, one of which has to be a previous employer.

You can specify the day for the TDS Commercial cleaner to come. We will make every effort to supply you with a suitable cleaner for the chosen day.

We pay the staff and invoice you - all our staff are full-time employees.

TDS Commercial try to supply you with a suitable cleaner within 24 hours. Sometimes it may take a little longer depending on where you are, what days you want etc.

TDS Commercial cleaning staff bring all the products they need with them. They will arrive in company cars

We feel no written guarantees are necessary, at the end of a clean if you are not satisfied, neither are we! We will not leave until you are fully satisfied with the service we provide.

Yes, they will not perform any deep or specialised cleaning of any antique, delicate or valuable items. Also they will not do outside window cleaning

While we will, of course, treat your home with the greatest of care, accident can and do occasionally happen. TDS Commercial is fully insured for such occurrences, and should any damage or breakage occur whilst we are cleaning your home, we will undertake to replace or repair the item.

Yes, as far as is practicable, the same cleaners will clean your house each visit

Yes. The cleaning staff only have keys to your property on the day they are coming; the rest of the time they are locked in a key box at the office. We never put names or addresses on key fobs.

Yes. We require three hours minimum per cleaning visit.

New Staff are always teamed with and trained by a supervisor for at least a month, this ensures they understand your and TDS Commercial requirements.

TDS Commercial cleaners always work in teams of 2 or 3 depending on the work they are carrying out. These teams enable TDS Commercial to always have a familiar team member in a property even if one member is on holiday.

TDS Commercial supply cars to the teams to enable them to arrive efficiently